🛡️ Player Protection

Responsible Gambling at burma88

Play casino games for entertainment only — burma88 fully supports you in staying in control, setting your own limits, and getting help when you need it.

Our Commitment

burma88 puts the safety and mental well-being of players first. Casino games are designed purely for entertainment and are not a tool for making up for lost income. We believe every player on our platform can make their own decisions and can easily access support whenever they need it.

This page clearly explains self-exclusion, deposit limits, session time limits, and where to turn if you have a problem. Only players aged 21 and above may use our platform, and it is important that parents take responsibility to ensure children do not have access.

You must be 21 or older to play. Every player who opens an account at burma88 confirms they are at least 21 years of age. If we have reason to suspect someone is under that age, the account will be reviewed and closed immediately.

Protection Tools

burma88 provides 6 tools that let players manage and control their own gambling.

Weekly Deposit Limit

You can set a maximum amount you are allowed to deposit within a week. The limit takes effect immediately and will block any deposit that goes over it. To raise the limit, you must wait 7 days before the increase is applied.

Session Time Limit

You can set a daily time limit for how long you play. When the limit is reached, you will receive a reminder message to take a short break. If you dismiss that reminder, you will not be able to dismiss another one for 24 hours.

Self-Exclusion

If you want to take a break from gambling, you can temporarily close your account for 30 days, 90 days, or 6 months. Access is blocked for the entire period, and reopening the account early requires approval from the Support Team.

Time-Out

You can take a Time-Out of 24 hours, 48 hours, or 7 days. During this period, deposits will not be possible and any active playing sessions will end automatically. If you want to reactivate your account, you must wait until the set period expires.

Loss Limit

You can set a limit on how much you can lose within a week or a month. Once you reach the limit, play will be stopped automatically and you cannot resume for the rest of the period.

24/7 Support

If you have questions about gambling-related problems or how to use the responsible gambling tools, you can contact us in Myanmar language via Live Chat, 24 hours a day, 7 days a week. Our trained staff will be ready to help further.

How to Use the Tools

Follow the steps below to set limits, take a break, or self-exclude.

1

Go to Account Settings

Log in to burma88 and click your Profile icon at the top right, then find the "Responsible Gambling Settings" menu.

2

Choose the Tool You Want

Deposit limit, loss limit, session time limit, Time-Out, or Self-Exclusion — select whichever you want to set.

3

Enter the Amount / Duration

Type in the amount in Ks or the duration you want to set, then click "Save". The limit will take effect immediately.

4

Receive a Confirmation SMS / Email

You will receive a confirmation email once the limit has been set. If you want to change the limit, contact Live Chat — depending on the situation, changes can only be made after 7–30 days.

5

Review Your Activity

Check your recent gaming history again and gently assess whether it is in line with your limits. If needed, you can tighten the limits further.

Problem Gambling Warning Signs

If you or someone close to you shows any of the following signs, action is needed right away.

If gambling is causing you distress, our Live Chat team will help you confidentially. Don't be embarrassed — reaching out is a strong step to take.

  • Continuing to play in the belief that you will win back what you have lost
  • Feeling unhappy or restless whenever you are not gambling
  • Letting gambling time cause problems with family, friends, or work
  • Playing for longer than you intended
  • Gambling more than you can afford when money is tight
  • Hiding your gambling from family and friends
  • Borrowing money to gamble or spending money that belongs to others
  • Deciding to stop gambling but being unable to follow through and going back to play

Parents How to Protect Children

No one under 21 is allowed on burma88. However, if a computer or phone is shared in the household, you should put the following protections in place.

  • Install parental control software on your computer or phone
  • Check browser history regularly and look into any unfamiliar logins straight away
  • Block children's access to banking and payment apps
  • Keep your burma88 login details to yourself — do not share them with anyone
  • If you suspect a child has accessed your account, contact Live Chat and ask for an account check

Account Security Tips

Use a strong password: Create a strong password that includes uppercase and lowercase letters, numbers, and symbols.

Two-Factor Authentication (2FA): Enable 2FA with phone OTP — this blocks unauthorized access to your account.

Login Alert: If you receive an Email/SMS about a login you didn't make, contact us via Live Chat immediately.

If gambling is becoming a problem, contact us

burma88 puts players' mental wellbeing first. You can reach us at any time — our trained staff will assist you in Burmese with full confidentiality.

Live Chat — 24/7

Click Live Chat on the website and type "Responsible Gambling Support" right away. A Burmese-speaking specialist will respond immediately. Available 24/7.

Email Support

For private matters or self-exclusion requests, you can reach us by email: [email protected] — response within 3 hours, fully confidential.

Play for fun —
burma88 always has your back

We believe that setting limits and playing games with enjoyment in mind makes for a better player experience. Log in and set your limits in advance.

Log in to burma88 View FAQ

Responsible Gambling FAQ

Questions players ask most often, and our answers.

You cannot reopen your account yourself during a Self-Exclusion period. To reopen it before the period ends, you must contact the Support Team. We will review your gambling activity and situation before making a decision. Protecting players is the purpose of Self-Exclusion, and that is our priority.

Yes, you can — but the increase will only take effect after 7 days. This delay is in place to make sure changes are not made on impulse without thinking them through first. If you want to lower your limit, that takes effect immediately.

Casino games are chance-based games where outcomes cannot be predicted in advance. No one can earn a sustainable long-term income from casino games — they should never be treated as a source of income. Only play with money you can afford to lose, and treat it as entertainment.

Contact us immediately via Live Chat and state "child access to account". We will temporarily close the account and check the login history. After that, we will help you change your password and enable 2FA.

No, it does not. Setting a deposit limit or loss limit does not cause you to lose bonus eligibility. These tools exist only to protect players, and burma88 encourages everyone to use them.

Recognising it is the first step toward doing something about it. Open Live Chat and say "I need responsible gambling support". Our staff will handle the matter confidentially and walk you through how to set up Self-Exclusion, set money limits, and access further help.

Games you can enjoy at burma88

Browse burma88 games you can play for fun with responsible limits in mind.